Hi! I'm Breann, the owner of Bliss Maid Services. I'm here to make your life easier. Let me know how I can be of service!
Reservations: It is best to plan a couple of weeks in advance in order to obtain pet sitting services on the dates you desire. While we do offer a flexible schedule we must meet with you and your pet(s) and determine your needs before we make a commitment to providing care for your pet(s).
Reservation confirmation: It is your responsibility to confirm your pet sitting appointments. Always directly confirm your reservation with us. This ensures that we won't miss your message and care for your pet(s) will continue uninterrupted
Extended Absence: In the event you have to be away longer than planned it is mandatory that we hear from you! We will only accept extensions of service by direct confirmation. The well being of your pet(s) depends on our communication!
Cancellations: We understand that things happen that cause plans to change. Once we have scheduled and confirmed your appointment, a fee may apply for cancellations to compensate pet sitters for time they set aside for your appointments.
Keys: Bliss Maid Sitters requires 2 copies of your house key during the initial visit. We recommend that your key remain in your file for the convenience of future services and to enable online/telephone reservations, thus avoiding future key pick up appointments.
Security Systems Protocol:If you have a security system, we require you to program a 4-digit code in for us – a code that we will provide at the initial consultation. We DO NOT use your code. This is done for security purposes. If we did take your code, we would have to write it down. The best place to record it is in the file. This is a risk if our car is broken into and a file is stolen. We do NOT RECORD the security code on the profile. We use our standard code which we have memorized! Security systems allow anywhere from 30 to 100 additional codes to be programmed. If your do not know how to program a code, contact the customer service department of their security company. (You would have to do this anyway if you gave us your code. Anytime you give someone access to your home, you are supposed to update the security company.) This call to the customer service department shouldn't take more than 2 minutes.
Inclement Weather: In the event of inclement weather, please provide the name and phone number of a person living nearby. If we are physically unable to reach your home due to impassable roads, we will contact this person to request assistance. The health and well being of your pet(s) is our utmost concern. We will contact you as soon as possible to keep you informed of these events.
Acceptable methods of payment: Credit Cards,Cash and Check
Visitors: Please let Bliss Maid Sitters know if (housekeepers, friends, family members, etc.) will have access to your home during your absence. It is understood that the client will notify anyone with access to the home that Bliss Maid Sitters services have been engaged. The police will be called on all intruders or suspicious acts without exception. Bliss Maid Sitter, company owner and sitters are not liable and are completely indemnified for any and all liability stemming from the act(s) or failure to act of third parties, whether known or unknown, including but not limited to, friends, neighbors, relatives or other service persons, that shall enter your residence for any purpose while Bliss Maid Sitters caring for your pet(s).
Unsecured pet(s):Bliss Maid Sitters will not be responsible for free-roaming or outdoor pet(s) in the event of illness, injury, loss or death. It is strongly advised that all pet(s) have some form of permanent ID and that they remain inside the home or confined to a yard or pen for their own safety and welfare in your absence.
Pet Proofing: It is the pet owner’s sole responsibility to “pet-proof” any areas of the home and/or property to which the pet(s) has access. This includes thoroughly inspecting fences, gates, latches, doors and other devices meant to contain the pet(s) or restrict access to specific areas. The pet sitter does not assume responsibility and has no liability for any injuries the pet(s) may sustain or property damage the pet(s) may cause while in their own home/property.